Managed IT Support and Services

Trusted Managed IT Support and Services by DigeTekS

For over two decades, DigeTekS has been a trusted partner for businesses seeking reliable and tailored IT support and services. We understand the unique challenges faced by companies today—ranging from constant technical issues and slow response times to potential security threats. Our managed IT services are designed to provide peace of mind by ensuring rapid, reliable support and robust security measures, empowering businesses to focus on growth and success.

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Common Challenges or Pain Points with Managed IT Services

Technical Issues and Downtime: Frequent technical problems and system downtimes can severely impact business productivity and revenue. With DigeTekS, you get a proactive approach to IT management that minimizes disruptions and keeps your operations running (efficiently and) smoothly.

Slow Response Times: Delays in resolving IT issues can lead to prolonged downtime and frustration. DigeTekS offers fast and reliable IT support, ensuring that any issues are addressed promptly to keep your business moving forward.

Compliance and Regulatory Challenges: Keeping up with ever-changing regulations can be overwhelming, especially for small businesses. DigeTekS provides specialized support to help you navigate compliance requirements and avoid costly penalties.

Cybersecurity Threats: The increasing sophistication of cyber threats poses a significant risk to businesses. Our managed IT services include comprehensive cybersecurity solutions designed to protect your data, networks, and reputation from potential breaches.

Resource Constraints: Small and medium-sized businesses often struggle with limited IT resources. Our managed IT services are tailored to provide enterprise-level support at a cost-effective price, helping you maximize your IT investment.

Why Choose DigeTekS for Managed IT Support?

DigeTekS Specialized IT Solutions: At DigeTekS, we provide managed IT support customized to meet your unique business needs. We focus on understanding the specific challenges you face and delivering tailored solutions that ensure compliance and security.

Fast and Reliable IT Services: We pride ourselves on offering quick and dependable responses to all IT issues, minimizing downtime and maintaining smooth operations. Our proactive approach to IT management helps prevent problems before they occur, ensuring your business runs efficiently.

Proven Track Record in IT Support: With over 20 years of experience, our team brings extensive knowledge and industry-recognized certifications to the table. We have a proven track record of delivering consistent, high-quality service that keeps our long-term clients satisfied and secure.

Client-Centered Approach: At DigeTekS, we listen to your concerns and respond swiftly to ensure that your IT issues are resolved promptly. Our team is dedicated to providing practical, effective solutions that enhance your operational capabilities and protect your business.

22
Years in Business

300+
Satisfied Customers

1000+
Endpoints Managed

Frequently Asked Questions (FAQs)

What are managed IT services, and how can they benefit my business?
Managed IT services involve outsourcing your company's IT management and support to a third-party provider like DigeTekS. This can benefit your business by reducing downtime, enhancing security, ensuring compliance, and allowing you to focus on your core operations without worrying about IT issues.
How does DigeTekS ensure quick response times for IT issues?
We provide 24/7 helpdesk support staffed by experienced IT professionals ready to respond to any issues at any time. Our proactive monitoring systems allow us to detect and address problems before they affect your business operations.
Can DigeTekS help my business with cybersecurity compliance?

Yes, DigeTekS specializes in helping businesses meet various cybersecurity compliance standards, including HIPAA, CMMC, and FSSCC. We conduct thorough assessments and provide the necessary tools and support to ensure your business stays compliant.

What if my business already has an in-house IT team?

DigeTekS can work alongside your in-house IT team to provide additional support and expertise. We offer flexible solutions that can be customized to complement your existing IT resources, ensuring seamless integration and enhanced IT management.

How do I know if managed IT services are right for my business?

Managed IT services are ideal for businesses looking to improve their IT infrastructure's efficiency, security, and reliability. If you are experiencing frequent IT issues, facing cybersecurity threats, or need help with compliance, DigeTekS can provide the expertise and support you need.

What Clients Are Saying About Our Services:

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“You can’t afford NOT to have DigeTekS!”

"Why have inhouse IT support when you can outsource to the DigeTekS team? They are incredibly responsive and help us quickly and efficiently."

Jay Ewald
CEO

Northern Feed & Bean
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“DigeTekS brings extensive knowledge of ever-changing technology and keeps our IT current throughout our business.”

"DigeTekS is flexible and helps us scale our hardware and software environments efficiently. Our team size changes seasonally, and we rely heavily on DigeTekS to adjust our infrastructure accordingly, which they always do! They are highly responsive with support and that is crucial!"

Kevin McCartney
GIS Analyst and Database Developer

Grouse Mountain Environmental Consultants
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“DigeTekS gives us an independently managed IT and Cybersecurity solution with 24/7 coverage that absolves any need to worry.”

"We tried the "One-Person" provider that ultimately cost us MORE and was not always available - this NEVER happens with the DigeTekS' team. You will not find a better value or more complete support solution than what DigeTekS provides."

Warren Rehn
President and CEO

Golden Minerals Company
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“DigeTekS educates us with the latest emerging technology trends and threats.”

"Their team is prompt and their support is convenient. DigeTekS keeps our systems up-to-date and streamlines our security and internet procedures, with complete cohesion of our technology."

Jennifer Romanoski
Museum Educator

Jim Gatchell Memorial Museum
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Get Started with DigeTekS Managed IT Support Today!

Empower your business with reliable and customized managed IT support services from DigeTekS. Contact us today to learn more about how our expert team can help you achieve a secure, efficient, and compliant IT environment.

Get In Touch

Phone:
Colorado: 303-536-5052
Florida: 407-612-6055
Hawaii: 808-825-6844
Kansas: 620-921-3103
Texas: 469-453-6787
Lynchburg: 434-448-0428
Wyoming: 307-683-4022

Email:
info@digeteks.com

Address:
5795 Oak Meadows Blvd.
Firestone, CO 80504

Our Government/Municipal IT Support and Services

DigeTekS offers a comprehensive range of IT support services designed to help government and municipal organizations manage their IT infrastructure and ensure secure, efficient operations. Our services include:
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Network Monitoring and Management

Reliable network infrastructure is essential for government and municipal operations. We provide 24/7 network monitoring and management services to detect and resolve potential issues proactively, minimizing downtime and enhancing performance.
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Cybersecurity and Data Protection

Protecting sensitive government data is crucial for maintaining trust and compliance. DigeTekS offers comprehensive cybersecurity services, including threat detection, vulnerability management, and incident response planning, to safeguard your IT environment.
Cyber Security

Regulatory Compliance Support

Navigating complex regulatory requirements is challenging for public sector entities. We provide compliance support to help you meet standards such as CJIS, HIPAA, and FISMA, ensuring you avoid penalties and maintain community trust.
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Cloud Solutions and Management

Transitioning to the cloud can offer significant benefits for government and municipal organizations, including cost savings and scalability. We provide cloud solutions and management services to help you deploy, manage, and secure cloud applications and infrastructure.
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IT Infrastructure Assessment and Optimization

An optimized IT infrastructure is critical for delivering reliable public services. We conduct thorough assessments of your existing infrastructure to identify areas for improvement and provide recommendations for optimization.