Q: What do services cost?
A: Our pricing model is easy to read and understand, and includes a variety of options that are tailored to each client to work within THEIR budget. We keep it simple, and we won’t leave you feeling nickel-and-dimed.
Q: Are your employees local?
A: Yes! We have clients nationwide and have local technicians available to be onsite if needed.
Q: Will I work with multiple people or have the same Technician when I need help?
A: While you will likely come to know and love a few primary technicians, we thoroughly document our clients’ environments so that if their favorite technician is unavailable, any of our team members can step in to quickly help.
Q: Is it easy to switch over from my current IT provider?
A: Yes! We take pride in our streamlined process and work effortlessly to make the transition seamless. We’re here to make life easier, and never over-complicate a situation.
Q: What is your process to assess my IT needs?
A: While this can vary, depending on the type and size of business, compliance requirements, and other factors, our goal is always to be straight-forward and minimally invasive. We start with a quick phone call with a few questions to learn about your business, and then next steps are discussed and scheduled, depending on the answers provided.
Q: Do you require contracts?
A: We have several different options for our clients regarding contract lengths, including a month-to-month option.
